netBAQ™ Backup/Storage Questions Can I backup more than one server to a Virtual Storage account? You can create multiple directories within your Virtual Storage account. As long as the backup software/program you are utilizing allows directory path specification, you can specify where to backup to, and therefore backup more than one server to your Virtual Storage account. What are the hardware specifications of Dedicated Storage accounts? The hardware specifications for Dedicated Storage accounts is not specified. This is due to the fact that BurstNET™ derives pricing for this service based on utilizing existing stock parts currently available at the time. The most important factors for this service are disk space, reliability, features, and security. The service is not processor or memory intensive, so as long as the supplied hardware is adequete, high end hardware is not needed. However, the larger the Dedicated Storage package that is ordered, the more powerful hardware BurstNET™ will supply. Can I resell Virtual Storage accounts on my Dedicated Storage server? Yes. BurstNET™ will supply a setup script for you to utilize to set up mulitiple Virtual Storage accounts on your Dedicated Storage server, which you can the utilize, or resell to others. Do I get "root" access on my Dedicated Storage server? No. The reason for this is that it is just not needed. BurstNET™ performs specialized configurations and firewall settings on our Dedicated Storage server, and we do not want modifications made to such. We also feel that allowing "root" access would cause issues with clients attempting to run services on these servers, such as a web server, which it is not meant for, nor allowed. Can I run a FTP download site from my backup space? Backup/Storage accounts are not meant for usage as heavy duty file servers or web servers to unknown/anonymous users. This service is meant to provide online storage for a limited amount of known/authenticated users. Certain features of the service may require authentication, possibly thru a VPN, in order to utilize that feature. There may be connection limits to the amount of users which are allowed to connect at one time, in order to limit abuse of the service by individuals attempting to utilize the generous diskspace and bandwidth levels provided with this service. Firewall rules may be in place to limit connectivity to certain pre-assigned networks, servers, or ip addresses. File sharing/download to known/authenticated users is permitted, within reasonable levels, as these policies and rules are in place only to protect the service from abuse, and usage that the service was not designed for. Can I set custom firewall settings for my Dedicated Storage server? BurstNET™ will handle configuring access to your Dedicated Storage server as per your specific preferences. The server can be configured to only allow access from specific ip addresses, networks, etc... Difference between netBAQ™ External Storage & Online Backup? The netBAQ™ External Storage service is geared towards less expensive, raw, backup storage space. The service allows more of a "do-it-yourself" approach towards utilizing the space. This service is suitable for web hosting companies looking to backup their websites/servers, individuals looking to share files with friends and family, backing up your important email and documents, transferring data between locations, etc... The netBAQ™ Secure Online Backup is more of a managed backup solution. This service provides high-end backup automation software, which is utilized to run scheduled backup procedures. This service is suitable for business/corporate clients looking for offsite/remote backup services, a disaster recovery solution, file security/retention/rollback features, etc... RETURN TO MAIN GUIDE/F.A.Q PAGE